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Partly outage of tenants

Thu, 23 Jan 2025 10:22:00 UTC

Docupike i-doit

Resolved after 98h 34m Mon, 27 Jan 2025 12:56:00 UTC

Completed (2025-01-27 12:56:00 UTC) – All tenants are working properly.


Update (2025-01-27 09:22:00 UTC) – We identified a problem on the underlaying (virtual) hardware infrastructure. All tenants have been moved to non-affected (virtual) hardware. We’re still monitoring the situation closely.


Update (2025-01-24 15:39:00 UTC) – We’re implementing a fix tenant by tenant.


Update (2025-01-24 08:16:00 UTC) – We’re still experiencing availability issues affecting Docupike and i-doit tenants. We apologize for the inconvenience and will share an update once we have more information.


Monitoring (2025-01-23) – All tenants are running again. We’re still monitoring the situation.


Investigating (2025-01-23 10:22:00 UTC) – Some Docupike and i-doit tenants are currently unavailable. We’re working on a solution.