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Degraded performance on production environment

Wed, 17 Dec 2025 08:20:00 UTC

Docupike i-doit i-doit Add-on & Subscription Center

Resolved after 7h 35m Wed, 17 Dec 2025 15:55:00 UTC

Resolved (2025-12-17 15:55 UTC) – Issue has been resolved.


Monitoring (2025-12-17 14:40 UTC) – Fixes have been implemented. We’re closely monitoring our systems.


Update (2025-12-17 12:50 UTC) – All affected customer tenants and services are running again. We’re still implementing fixes which could lead to performance issues and increased latency.


Investigating (2025-12-17 08:20:00 UTC) – We’re aware of a degraded performance of our production environment. Some customer tenants and services are not available resp. slowed down. We are working fast to resolve this issue.